Learn the ins and outs of Salesforce consulting in her book, The Salesforce Consultant's Guide: Tools to Implement or Improve Your Client's Salesforce Solution 

by Heather Negley

Salesforce Consultant’s Guide, breaks down the art and science of Salesforce Consulting. It is for anyone that would like to refine their consulting skills on the Salesforce platform. Heather Negley, a seasoned consultant who has completed over 30 Salesforce delivery projects in the past 9 nine years, equips Salesforce professionals with detailed explanations on the stages of a project and the skills you need for each stage. You will learn the type of roles on a project, so that you plan your career path.

If you need help managing clients, Heather teaches you how to work with other people because at its core, consulting is about working and advising people and if you don’t know how to effectively work with other people problems occur. Heather takes you through the following main sections to help you round out your skills and service offerings:

• The best learning and community resources including mentoring programs

• Tips on how to get job experience

• The evolution of software development

• Project Roles

• The parts of a project

• Consulting skills

The consulting skills section breaks each skill down and explains which parts of the project to apply the skills to with real-world examples. Topics include client management, communication, emotional intelligence and critical thinking and avoiding cognitive biases.  

Learn how to 

• Identify patterns on your projects through archetype identification

• Watch out for specific risks common on specific project types. 

• Choose the best consulting tool from your consulting toolbox depending on the problem that you encounter.